Quality Standards for
Excellence in Pet Sitting |
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The sitter exhibits courtesy and professionalism in all dealings with customers, staff and industry colleagues to positively represent the pet sitter and the pet-sitting industry.
- The sitter is bonded and insured.
- The sitter provides references.
- The sitter visits the client’s home before the first pet-sitting assignment to meet the pets and get detailed information about their care.
- The sitter displays a positive attitude during the initial meeting and is comfortable and competent in dealing with the animals.
- The sitter is courteous, interested and well informed.
- The sitter provides a service contract that specifies services, fees and time allocated per visit.
- The sitter wants to learn as much as possible about the animals in his or her care.
- The sitter has adequate knowledge and experience in caring for pets and is clearly mindful of their safety and well being.
- The sitter takes precautions to make sure a client’s absence from home is not detectable because of any careless actions or disclosures by the sitter.
- The sitter phones to confirm, or has the client phone to confirm, that the client has returned home.
- The sitter conducts business with honesty and integrity and observes all federal, state and local laws pertaining to business operations and animal care.
- The sitter keeps regular office hours and responds to client inquiries and complaints promptly.
- The sitter has a veterinarian on call for emergency service.
- The sitter has a contingency plan for pet care in case of inclement weather or personal illness.
- The sitting service screens applicants for employment carefully.
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Serving East Tennessee |
ETAPPS is a group of professional pet sitters located in East Tennessee. Our goal is to increase public awareness of our profession, as well as to provide a vehicle for our independent business owners to network, learn from each other, and to grow our businesses.
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